After submitting your order you are redirected to a secure, PCI compliant, card processing site. We do not see or save any of your card details. Credit card payments will appear on your statement as being paid to Invites NZ Ltd, our parent company. After your card is processed you are returned to this site to confirm payment and complete the order.
We value your trust in our services and endeavour to protect your interests to the fullest extent. We will not share your personal information with any other party and will keep such information only to facilitate your purchasing from our shop or to send out newsletters if you so choose. Only those staff who process orders and manage our database have access to your details.
If you opt in to our email communications our newsletters may contain a tracking pixel that enables us to track when emails are opened.
Orders will be dispatched within 5 working days, usually on the next working day. If you have an urgent order please phone us or write your preferred delivery date in the comments section when placing your order.
If you think your product should have arrived and hasn't, please contact us immediately so we can follow it up.
Deliveries are made via Fastway Couriers so cannot be delivered to PO boxes. Please ensure any special delivery instructions are noted in the comments section when placing your order.
Please note that colours of items may look different on different computer monitors. Settings such as brightness, contrast and colour temperature can change the look of colours. If you need precise colour matching please send a sample to us by mail. We cannot accept returns of product unless the product received is not what you ordered. If your product arrives in an unsatisfactory condition, or if the order is incorrect, please contact us immediately so we rectify the situation.